Order Placed
Your Order has been placed by paypal.
Kindly contact your shop merchant.
Fast delivery worldwide
Returns made easy
Top-notch support
Secure payments
★ Reviews
Popup content starts
Popup content ends
close Popup
Reviews
3.7 star rating 3 Reviews
- Product Reviews
Thank you for posting a review!
We value your input. Share your review so everyone else can enjoy it too.
Thank you for posting a review!
Your review was sent successfully and is now waiting for our staff to publish it.
Verified Reviewer
0.0 star rating
08/13/25
K
Kathy L.
Verified Buyer
5.0 star rating
10/14/22
My Joyous "Jordyn" Ambassador
Review by Kathy L. on 14 Oct 2022 review stating My Joyous "Jordyn" Ambassador
This beautifully quality made wig truly makes my heart happy 🥰 This is the perfect quality,cut,density and color. The silky hair exceeds all my expectations! Lu's is a exceptional company with superb quality products that I would recommend to everyone! Thank you Lu for helping us all to have Better Hair Days!💞
On Custom Order: Ambassador inspired “Jordyn” (Choose your size & length)
N
Nicki K.
Verified Buyer
5.0 star rating
05/26/22
It smells amazing
Review by Nicki K. on 26 May 2022 review stating It smells amazing
I love it. It smells amazing!!! Will definitely buy again.
On “Rejuvenate” Gloss Serum
A
Armstrong T.
Verified Buyer
1.0 star rating
10/19/22
Horrible customer service and sizing completely off. Company takes no ownership.
Review by Armstrong T. on 19 Oct 2022 review stating Horrible customer service and sizing completely off. Company takes no ownership.
I have been purchasing wigs for years. I always measure my head specifically how each companies website suggests. I did just that. Ordered the size it told me to order. The wig comes and it’s massive. I couldn’t even wear the wig if I wanted to. I contacted customer support to get a refund. Paid for the wig to be returned. Explained the wig was cl...Read MoreRead more about I have been purchasing wigs for years.
early sized wrong and or the size chart was inaccurate and hoped they could wave a portion of the 15% restocking fee due to their error. No of course they wouldn’t, then delayed in recieving the refund because the person was not there to get the package. Took no ownership. I would NEVER purchase a wig from Lu’s Wigs. There are a few other great wig companies that care and support their customers. Understand they can make errors too and try to make right of situations. Stay away from Lu’s!!! Read LessRead less about I have been purchasing wigs for years.
On Order Protect
share ' Share Review by Armstrong T. on 19 Oct 2022 facebook facebook Share Review by Armstrong T. on 19 Oct 2022 twitter twitter Share Review by Armstrong T. on 19 Oct 2022 LinkedIn linkedin Share Review by Armstrong T. on 19 Oct 2022 Comments (1)
10/19/22
Was this review helpful? 0 0
Comments by Store Owner on Review by Armstrong T. on 19 Oct 2022
Store Owner
10/19/22
Hi Taylor, you were offered a store credit which has no restocking fees to swap to a different size since this did not work for you, all refunds have restocking fees as we lay out in our policies which you chose. Your return was actually processed earlier then the 7 days we state it will take and was not delayed. The initial delivery came after hours at 7pm est so it wasn't received until the following day but we made sure the refund/return was processed quickly for you.
10/19/22