See The Lu's Difference Up Close
Real Conversations. Real Emotion. Unfiltered Hairlines.
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New Arrivals We're Obsessed With
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Finally, A Wig That Feels Right
Why women trust Lu's Wigs
Founded by a woman with alopecia, Lu’s Wigs was created with a deep understanding of what women truly need when facing hair loss. Comfort, realism, confidence, and hair that feels natural to wear every day. Every piece is thoughtfully selected and designed around the details that matter most to women, which is why so many of our customers continue to return year after year and recommend us to the people they love. The experience at Lu’s Wigs is personal, supportive, and built on truly understanding the women we serve.
You Deserve to Feel Like You Again
Watch our community unbox, gush, see us in person, style and show you what we're all about
Thinning at the Crown? We’ve Got You Covered.
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Unsure of Your Size
Unsure of Your Size
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From The Blog
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FAQs
We’d love to help.
Email support@luswigs.com for questions, returns, or order support.
We reply within 1–2 business days (Mon–Fri).
Chat with us directly on our website
or Text support is available: 706-521-4293
We want you to love your new piece. If it’s not quite right, we make returns simple and stress-free.
What’s your return window?
You have 5 days from delivery (Day 1 = delivery date) to start a return.
Items must be unused, lace uncut, hair unaltered, in original packaging, with clips closed and any gifts included.
Refund or Store Credit?
We offer two flexible options:
✨ Store Credit (Most Popular) — No restocking fee! Instantly reusable, never expires, and can be applied toward any future piece.
💳 Refunds are issued in USD — Available to your original payment method, minus a 15% restocking fee in around 7-10 days
💡 Tip: Store credits are the fastest and most flexible way to exchange — no wait for refunds or processing delays.
How do I start a return?
Email support@luswigs.com within 5 days of delivery.
Include your order number and whether you’d like a store credit or refund.
We’ll provide the return address and step-by-step instructions.
- Return shipping is handled by the buyer (we recommend a trackable, insured service).
- Returns postmarked after the 5-day window are not accepted.
- We don’t provide prepaid labels, as this helps keep restock fees optional for credit returns.
